Logging into Moodle for the first time

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Logging in for the first time

When you start a course at the university, you will first need to logon to both the MyUni portal and Moodle, so that your modules can be added to your Moodle Dashboard (which can take up to 24 hours and should happen automatically).

To do this, first head to the MyUni portal and, if you haven’t already created a password for your student account, click 'Login support'. Then click 'Student Password Reset' , to create a password for your student account.

When the page loads, follow the on-screen instructions to create your password.

A screenshot of the Password Reset screen, which is currently on the Verify your account screen, which is asking for a student number and a date of birth.

If you have already created a password, click the 'Logon' banner.

A screenshot of the MyUni portal, displaying the location of the Logon banner.

You will then be taken to a Microsoft sign-in page.

Microsoft sign in page

Once you have reached the Microsoft sign in page, you will need to login with your full STUDENT email, (NOT a personal Microsoft account).

Hint: Your full student email is formatted as: your student number, (including the ‘S’ at the beginning), followed by @mail.glyndwr.ac.uk OR @mail.wrexham.ac.uk (depending on when you joined us)

Please Explain: Not sure what your student number is? You would have received an email from the university that contains your student number. It begins with 'S' and is followed by 8 numbers. (e.g., 25000000)

A screenshot of the Microsoft sign in page, which has an example student email typed in ending with @mail.glyndwr.ac.uk, with an arrow highlighting the 'Next' button.

After typing in your full student email, click ‘Next’, and then enter your student password that you would have created previously. Then click 'Sign in'.

If your account is new you may need to setup Microsoft Authenticator. Please see our separate guidance on setting this up for the first time.

A screenshot of the Microsoft sign in page, displaying a screen which says 'Let's keep your account secure'

If you already have Authenticator setup either open the notification on your phone and type in the two digits displayed on the sign in page into the app, or select from one of the options presented to you on the Microsoft Sign in page.

You will then be asked if you would like to stay signed in.

Note: If you are signing into a public computer, for example on the computers around the university, or a public library, click ‘No’.

Hint: If the device you are using is your own personal device (or you are using a different profile on your web browser), and you would prefer your student account to remain signed in, tick ‘Don’t show this again’, and then click ‘Yes’.

A screenshot of the Microsoft sign in page, displaying the 'Stay signed in?' prompt.'

When you have successfully signed in you will be taken back to the MyUni portal.

On the MyUni portal, either click the Moodle icon within the top row of icons, or scroll down to the VLE section and then click on Moodle.

When Moodle loads, you will be taken to your Dashboard.

A screenshot of the Moodle Dashboard, displaying the new light teal background and wider content boxes.

Scroll down to the 'Course Overview’ section to check and see if you have any modules. If you don’t see anything there, don’t worry as this is normal, as it can take anywhere from a few hours up to 24 hours for your modules to appear, so please wait until the next day before contacting support if you don't see your modules.

Hint: If you are not sure how to identify your modules, look for a three-letter code followed by three-numbers, and the current academic year.
For example, MOD123 25/26 Moodle Demonstration Course.

When your modules are visible, you are now ready to start using Moodle.

Hint: For instructions on how to use Moodle, please see our separate guidance on this topic.